Wait!Pure NADH Research LLC (“we,” “us,” or “our”) operates the website https://purenadh.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Site or make a purchase. We are committed to safeguarding your privacy and being transparent about our data practices.
By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use the Site.
1. Information We Collect
a. Information You Provide Directly
When you create an account, place an order, subscribe to our communications, or contact our support team, we may collect: your name; email address; mailing and shipping address; phone number; payment information (credit card number, billing address); and any other information you voluntarily provide.
Payment processing is handled by trusted third-party payment processors (such as Shopify Payments and Stripe). We do not store your full credit card number on our servers.
b. Information Collected Automatically
When you visit the Site, certain information is collected automatically through cookies and similar technologies, including: your IP address; browser type and version; operating system; referring URL; pages visited and time spent on each page; device identifiers; and general geographic location (derived from IP address).
This data helps us understand how visitors interact with the Site so we can improve functionality, user experience, and content.
c. Information from Third Parties
We may receive limited information from third-party services, including analytics providers (such as Google Analytics), advertising platforms, and social media networks, to help us understand Site traffic and the effectiveness of our marketing efforts.
2. How We Use Your Information
We use the information we collect for the following purposes: to process and fulfill your orders, including shipping and payment processing; to communicate with you regarding your account, orders, and customer service inquiries; to send promotional emails, product updates, and marketing communications (you may opt out at any time); to improve and optimize the Site, including analyzing usage trends and user preferences; to prevent fraud and protect the security of our Site and customers; to comply with applicable legal obligations; and to enforce our Terms of Service and other policies.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.
The types of cookies we use include: essential cookies required for the Site to function properly (such as shopping cart functionality and secure checkout); analytics cookies that help us understand how visitors use the Site (such as Google Analytics); and marketing cookies used to deliver relevant advertisements and measure campaign effectiveness.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
4. How We Share Your Information
We do not sell your personal information. We may share your information with the following categories of third parties, solely to support our business operations:
Service providers who assist with order fulfillment, shipping, payment processing, email delivery, analytics, and customer support; legal authorities when required by law, legal process, or governmental request; business partners in connection with a merger, acquisition, or sale of assets (in which case your information may be transferred as part of the transaction); and fraud prevention services to protect against fraudulent transactions and unauthorized activity.
All third-party service providers are contractually required to handle your information securely and only for the purposes for which it was shared.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
If you have an active account, we will maintain your information for the duration of your account’s existence. Order records and transaction data may be retained for a minimum period as required by tax and accounting regulations.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure payment processing, access controls, and regular security assessments.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data, but we are committed to promptly addressing any security incidents.
7. Your Rights and Choices
a. All Customers
Regardless of your location, you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; opt out of marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us directly; and request deletion of your personal information, subject to certain legal exceptions.
b. California Residents — CCPA/CPRA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including: the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information (we do not sell personal information); the right to correct inaccurate personal information; and the right to non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to verifiable consumer requests within 45 days as required by law.
c. New Jersey Residents — NJDPA Rights
As a New Jersey–based company, we are committed to complying with the New Jersey Data Privacy Act (NJDPA), which took effect on January 15, 2025. If you are a New Jersey resident, you have the right to: confirm whether we are processing your personal data and access that data; correct inaccuracies in your personal data; request deletion of your personal data; obtain a copy of your personal data in a portable format; and opt out of the processing of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
We do not sell personal data, nor do we process personal data for profiling that produces legal or similarly significant effects. To submit a data rights request, you may contact us by email at support@purenadh.com or by calling our toll-free number at 866-660-7118. We will respond to authenticated requests within the timeframes required by law.
d. Residents of Other States
A growing number of U.S. states have enacted comprehensive consumer privacy laws, including Virginia, Colorado, Connecticut, Indiana, Kentucky, and others. If you reside in a state with an applicable privacy law, you may have similar rights to those described above, including the right to access, correct, and delete your personal data, and the right to opt out of certain data processing activities. To exercise any such rights, please contact us using the information provided in this policy. We will process your request in accordance with the applicable state law.
8. Sensitive Data
We treat certain categories of personal information as sensitive data, including financial account information collected in combination with security credentials, as defined under the NJDPA and other applicable state privacy laws. We will obtain your consent before processing sensitive data and will not process such data beyond what is reasonably necessary for the purposes disclosed to you.
9. Children’s Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us immediately.
10. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any external sites you visit.
11. Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) feature. At this time, there is no uniform standard for how websites should respond to DNT signals. Accordingly, we do not currently alter our data collection or use practices in response to DNT signals. If a standard is adopted in the future, we will update this policy to reflect our response.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Pure NADH Research LLC
100 Horizon Center Blvd, 1st and 2nd Floors, Hamilton, New Jersey 08691, United States
Email: support@purenadh.com
Phone: 866-660-7118